AutoCAD 2010 and Norton 360 issue

Submitted by rkmcswain on Sat, 05/09/2009 - 08:10

If you are running Norton 360 3.0 and AutoCAD 2010, chances are your OPEN and SAVE dialogs do not work, among other problems.
 
Here is an Autodesk KB article on the issue: http://usa.autodesk.com/getdoc/id=TS1104727
 
Here is a direct link to the fix from Symantec.

 

Norton 360 and Autocad 2007

Submitted by David Stafford (not verified) on Wed, 07/29/2009 - 09:20.

Thanks its been driving me mad -must have reinstalled 10 times and was seriously thinking of formating HD and starting again. But the link works- shame that Norton haven't seen fit to notify us of the problem

Thank you, Thank you, Thank

Submitted by Patrick (not verified) on Tue, 07/21/2009 - 14:05.

Thank you, Thank you, Thank you....
I have Acad 2006 and have been dealing with this issue for two days. Other sites suggested disabling a driver in Norton which gets over my head. Your link to symantic for the hotfix resolved my issues on the spot. I does infuriate me that this fix is not incorporated into 360 from the get go to avoid lost hours, pay etc for this headache.
Thanks again.

Welcome

Submitted by rkmcswain on Tue, 07/21/2009 - 16:40.

You are welcome.

We don't run Norton here, but I seen many reports of this issue. Glad that my post was of use to someone.

norton 360 3.0 and autocad

Submitted by libragirl (not verified) on Sun, 05/17/2009 - 22:18.

Also the problem occurs with autocad 2007 and 2008. Norton had to uninstall the 3.0 and install 2.0 instead and told me that they would bring the freeze issue up with tech support. I am working with the 2.0 version until all the kinks are ironed out. It also affected photoshop and Jasc.

Thanks for the update.

Submitted by rkmcswain on Mon, 05/18/2009 - 21:23.

Thanks for the update.

 

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